By Sergey Smirnov
Ticket counters are to operate at Minsk-Passazhirsky station and at Brest-Tsentralny station in the city of Brest, alongside round-the-clock co-ordination centres, helping passengers to find their way around the rail network. About 20 volunteers are to work at Minsk-Passazhirsky station to help visitors: all with a good knowledge of foreign languages. From 1st January, 2014, the information board at Minsk-Passazhirsky also gives information in English.
Announcements on the arrival and departure of international and urban trains will be made in English, Belarusian and Russian at stations in Minsk, Brest and Grodno during the World Ice Hockey Championship. In addition, staff will be using specialised phrase books containing appropriate vocabulary and booking clerks, announcers, workers in information bureaus and others occupied in the sphere of customer service are taking English lessons.
A uniform travel ticket is to be launched for the duration of the World Ice Hockey Championship, allowing passengers to take any form of public transport in Minsk — buses, trolley buses, trams and the metro — as well as city line trains.
